Returns & Exchanges

At Mythical Coffee, we want every brew to be legendary; however, due to the perishable nature of roasted coffee, we can only offer refunds or replacements on items that arrive damaged or incorrect. If you are unsatisfied with your order, please contact our support team within 14 days of receipt so we can make it right.

1

Contact Support

Email our support team with your order number and a brief explanation of the issue with your coffee or equipment.

2

Provide Documentation

For damaged goods or incorrect shipments, please attach a clear photo of the items and the packaging as they arrived.

3

Review Process

Our team will review your request within 48 hours to determine eligibility for a refund, store credit, or a fresh replacement shipment.

4

Resolution

Once approved, we will initiate your refund to the original payment method or ship out your replacement mythical beans immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing